I recently had a few meetings with a French tourism company that needed help figuring out how to build traffic to their website. Their website wasn't anything special; honestly, it was just another directory website. Directory websites are a very common business model that range from large sites like CitySearch.com to local Chamber of Commerce websites. Niche focused directory websites can usually better serve their community than the larger sites.
Time and time again, jewelers tell me they want to come up first in Google search for phrases like "engagement rings" or anything related to bridal jewelry. Those are tough keyword phrases to compete for since large ecommerce jewelry website spend a lot of time, money, and optimization efforts to maintain top ranking. Independent jewelers have a better chance competing in their local markets using the popular phrases that people search for.
Popular local phrases include the words jeweler, jewelry, or jewelry store, followed by either ... VIEW FULL GOLD NUGGET
In this edition of the Golden Nugget, I've written a quick review of a retail jeweler's website to show you how a website might backfire on you without regular updates or simply looking at it.
I found Weiss Jewelers when searching Google for "jewelers Greeley, CO." Their website is: http://www.weissjewelers.com/
First Impressions
This is what the home page looked like when I visited:
The internet of things (IoT) now connects so much of daily life it's hard to remember what things were like 23 years ago when it was just in its infancy. New internet connected devices are announced every day that will undoubtedly shape our futures of personal life and how we reach customers and conduct business. Although there are plenty of new tech toys announced every week, it's the smartphone which has changed how we manage our daily lives.
With all these changes happening in the world around us, it's hard to im... VIEW FULL GOLD NUGGET
What's good and what's bad? What works and what doesn't work? This is what I try to reveal every Friday as I work through my Flop Fix website reviews. I always start them with a Google search in a random town around the U.S. in search of an independent retail jeweler that could use a little help while also allowing me to publically explain what can be learned from their mistakes.
This week, I began my search for "jewelers Honesdale, PA" and saw these results:
It's time for the weekly case study of a website that's pretty old and in desperate need of a makeover. I call these weekly posts my Friday Flop Fix review. During these reviews, I look for websites that are implementing search engine optimization strategies poorly, or have poor website designs and I suggest ways to make them better.
This week, I searched Google for the phrase "jewelers Zanesville, OH" and was shown these results:
Every Friday, I venture out into the unknown to find a website that needs some help; I call them flops that could use some fixing. My hope is that you, the reader, will be able to learn a thing or two from someone else's mistakes, so that's what I look for.
This week I searched Google for the phrase "jewelers in Chapel Hill NC," and got these results:
This is my weekly #FlopFix website review. Each week, I find a random retail jeweler's website and suggest fixes that could make it better. I never know what I'll find when I start these reviews and I do my best to document my first impressions as I look at the site.
This week I'm venturing to Olympia, WA where I'll search Google for "jewelry stores in olympia wa." Here's a screen grab of the returned SERP:
Welcome to my weekly random website review. In these reviews, I search for website candidates that have problems (aka flops) with their website, and I suggest fixes to make them better. This week, I'm taking a drive down to Accomack County, Virginia in search for a jewelry store. Accomack is near the famous Route 13 Chesapeake Bay Bridge-Tunnel that I once had the pleasure, and slight fright, to drive over. There are fewer bus... VIEW FULL GOLD NUGGET
Every week, I review the website of a randomly chosen retail jeweler. This week, I searched for "jewelers Ketchikan, AK" to find a review candidate. This type of search always triggers Google local results format, which includes the top three business listings for that area. Google understands that people are usually looking for local businesses whenever a keyword is included along with a town name in a search query. Google then shows results formatted like this:
The axiom of search engine optimization is that your website will only rank for words that search engines can find on your website. If you learn nothing else about search engine optimization you must learn that one point. If you have learned that already; good, you don't have to read today, but before you go consider that many people aware of that axiom are still not applying.
Welcome to a very special #FridayFlopFix website evaluation. I call these weekly posts the "Flop Fix" because I specifically look for website problems, i.e. flops, for which I can offer improvement ideas, i.e. fixes, that everyone can learn from.
Well, this week is a doozy. I have been TRYING to publish this review every week since I ORIGINALLY wrote it back on December 16, 2015! Today is March 3, 2016; that's 11 weeks ago. There's a story behind this that should make you all cringe. Forewarning, I'm about to reveal some... VIEW FULL GOLD NUGGET
Don't want to read? This week you can also watch the video recording of this review here!
Welcome to the weekly #FridayFlopFix website review. Every Friday, I search a random town for an older website that needs help improving, and I suggest fixes for their flops.
This week, I searched Google for "jewelers Odessa, TX" and saw these results:
There's a trending website design idea that has its place, but that place is certainly not on your home page. Today, I'll explain what this website design trend is, what's good and bad about it, and how to use it.
Infinity Scrolling
Social media websites have changed the way we interact with website. Before Facebook, Twitter, and Pinterest, everyone thought that the internet was made up of individual web pages. But social networks g... VIEW FULL GOLD NUGGET
This is the #FridayFlopFix edition of the Daily Golden Nugget. Each week I seek out a website that needs some help, and I make improvement suggestions. Most of the time, I simply do a random Google search for a jewelry store, sometimes I come across a store randomly during work, and sometimes one of my friends sends me a website that perplexes them.
What I'm presenting today is a continuation of the 2015 Holiday Season keyword data I presented yesterday. Today, I'm reviewing my findings about search queries that contained the phrase "engagement rings."
What I have here today is similar, yet very different to the "engagement ring" information I presented yesterday. Notice the difference in the query phrase between today's plural version an... VIEW FULL GOLD NUGGET
The year 2015 is about to come to a close, but before it does, I'm venturing out on a limb to give you my forecast insights for 2016. This year, I'm referring to these as "insights" and not necessarily as "predictions" because these things are what I already see happening in a small way, and steadily growing. They are in no particular order...
Social Media Change with the Young Generation
The current teenage generation is struggling to hide from their parents online. Many of them want nothing to do with Facebook because the grown-... VIEW FULL GOLD NUGGET
In this edition of Throwback Thursday, I'm jumping back to September 2011 and the topic of Article Spinning.
To understand what Article Spinning is you must first understand the importance of having a blog on your website. My avid followers will already know that I'm all about the blogging. High value blogging content... High value blog content that you post on your main website!
This is the weekly website review edition of the Daily Golden Nugget. Each Friday, I work through these reviews to help you understand the good and bad ways a retail jewelry store website works. I look for good and bad website design, content, photography, usability, and search engine optimization in hopes that we can all learn something new.
Each week, I use Google Chrome in incognito mode to search for review candidates. Incognito mode allows me to hide potentially personalized search results ... VIEW FULL GOLD NUGGET
This is another edition of the Friday Website review edition of the Daily Golden Nugget. Each week, I use Google Chrome in incognito mode to search out a random retail jeweler from around the U.S., and then I review their website.
I never know what I'm going to find when I start these reviews. My hope is that I can illustrate one of my previous Daily Nuggets with a live example.
My search began this week with the phrase "jewelers in Evergreen, CO" and saw this as my search results:
In this edition of #ThrowbackThursday, I'm jumping back, almost to the beginning. My 8th Nugget was a really good idea for writing good online jewelry sales copy that I want to revisit today.
Do you have a question about your own online marketing situation or feel perplexed about something specific on the internet? Send it to me and I'll answer it as a future Daily Golden Nugget if I can.
Shortly after posting my Friday website review on the morning of April 24, 2015, one of my email readers asked me a really viable question about the SERP results from that day's review. You can read the review VIEW FULL GOLD NUGGET
In this edition of #ThrowbackThursday, I'm jumping back to the topic of "thin content" that I first explained back in September 2011.
Thin Content Explained
In simple terms, thin content refers to a web page that has very few words on it. Google likes to refer to this content as pages "with little or... VIEW FULL GOLD NUGGET
In this edition of #ThrowBackThursday, I'm jumping back to an old topic, and still a very valid topic explained in Daily Golden Nugget number 175 back on March 25, 2011... Adding new value to the internet.
Content, content, content! That's what Google wants. Countless numbers of official Google webmaster blog posts, videos, and presentations by Google employees at internet expos talk about the continual need to create new content.
Welcome to the weekly website review. Normally this is published every Friday, but it got pulled up one day to make room for a special Nugget scheduled for tomorrow.
The goal of this weekly website review is to shed light on how many retail jewelers out there are still using old website techniques, old SEO methods, and old designs. I search a random city in the USA every week for a jeweler and usually select from the top of the organic listing.
In my experience, given the choice between an older looking and n... VIEW FULL GOLD NUGGET
The word "organic" is used to indicate something happening naturally in its environment, without outside influence that is deemed to be artificial or controlled. A quick look at the organic page on Wikipedia and you'll see that there are 28 different phrases for organic used in the English language.
All of the phrases refer to some type of natural growth or living thing that is grown according to certain standards. Orga... VIEW FULL GOLD NUGGET
I recently gave a seminar about website design and SEO to a local group of entrepreneurs in New Jersey. Although the presentation was mostly about what to watch out for when hiring a search engine optimization agency, there were a lot of questions about good website content versus bad website content.
One of the attendees started explaining her recent difficult experience with website design and a WordPress template. She's an established copy writer and content c... VIEW FULL GOLD NUGGET
There have been a few special number nuggets so far, like the 100, 200, 404, the 505, the 970, 1000, and now the 1099. What's so special about 1099? Well in the United States, that isn't just a number; it's also the tax form you give to your freelancers and subcontractors at the end of every year instead of a W2.
Although the US employment rules say you should hire employees and put them on payroll, there are times when you might want to only hir... VIEW FULL GOLD NUGGET
The term "web spam" has been mentioned in many official blogs recently. Actually, the term seems to be mentioned every few months when someone complains about it, reawakens the topic.
In reality, "web spam" refers to a web page that is made up entirely of clusters of similar words that looks like gibberish.
Here's EXAMPLE 1 of web spam:
"We sell engagement ring the best selection of engagement rings is in our jewelry showcase you will find the best bridal engagement rings at our store women should look here for a variety of wedding engagement ring selections available nowhere else but our jewelry showcase in our engagement ring store where we have the best jewelry and diamond rings you could ever expect from an online jewelry store."
All of the search engines have implemented filtering to prevent you from eve... VIEW FULL GOLD NUGGET
What's the difference between one mason and another? Both might have identical looking work, but it won't be until the cement work had a chance to weather 4 seasons before you truly know who had the better work.
Can the same be said about your service? What really separates you from the other jewelry store down the street?
We kicked this question around our office and came up with a few ideas that we know other jewelers always say on their website or in their advertising. Here they are:
1. Custom design jewelry services. 2. Different designer jewelry lines 3. Repair services - yes, everyone might do this, but what is your specialty? 4. Available parking 5. Convenient to get to 6. Newly remodeled outside 7. Newly remodeled inside 8. If not newly remodeled, do you have a unique, vintage look of inte... VIEW FULL GOLD NUGGET
This is the conclusion of a 4-part series providing specific instructions and examples of how to write effective copy for your website and emails.
Each day we're providing you 3 tips.
10. Write As If Your Reader Is 10 Years Old.
If you've been following our works for a while you should know we always write our educational material and our sales letters so they are easy to understand, without ambiguity. Okay, "ambiguity" is a larger word than we normally use. The point is that you need to write your emails and web pages so the average person will immediately understand what you're saying.
Don't make someone need to stop and think about a word. Don't be too creative where a new vocabulary term is stuck in someone's head for the rest of the day. You want the image of the jewelry stuck in their head rather ... VIEW FULL GOLD NUGGET
This is a continuation of a 4-part series providing specific instructions and examples of how to write effective copy for your website and emails.
Each day we're providing you 3 tips.
7. Consider Seven Dollar Pricing.
Many online marketing guys claim that any selling price ending in a 7 will outsell a similar one ending in any other number. So $997 or $977 should sell better than $999. And $499.77 will outsell $499.99. You could even try $477.77.
We've been doing this for more than a year with our own pricing at Sapphire Collaborative (www.sapphirecollaborative.com) and we've noticed one thing. Fewer people say "$49.99, oh $50... okay." Does that sound familiar? Instead, we hear "okay, that's $47."
One other point of note: We've also learned the magic number for online sales is $487. Any item... VIEW FULL GOLD NUGGET
This is a continuation of a 4-part series providing specific instructions and examples of how to write effective copy for your website and emails.
Each day we're providing you 3 tips.
4. Offer more than one freebie with purchase.
It's so easy to throw in a bottle of jewelry cleaner. That's why you have them stacked behind the counter in a cute pyramid. But let's step up your sales game and make the customer feel really special. What if you had 2 pyramids of stacked jewelry cleaner? One small bottle and one large bottle. You could advertise a free small bottle of jewelry cleaner with all purchases, but then as a closing tactic you could offer the larger instead. However, a better way to insure repeat purchase is to surprise them with the larger bottle saying something like, "We're giving a free small bottle ... VIEW FULL GOLD NUGGET
In yesterday's Daily Gold Nugget, you discovered 4 actionable ideas to use on your home page and in your holiday emails. Starting today, and continuing for the next 4 days, we'll give you specific instructions to write your copy.
Here we go.
1. You Need An Attention-Grabbing Headline.
It needs to be much larger than the rest of the body copy on your page. You should apply some specific styles. You want a Sans-Serif font, bigger, and enough white space above and below the font so it stands out.
People will skip a headline if it's too crowded by the words and images around it. All fonts have a built-in padding to create minimal white space, but that's never good enough for a headline. You will need a proportional amount of extra spacing depending on the font size.
So far, you have a lot of ammunition from us to have a pretty successful online holiday season. But we don't simply want to sit back and watch you succeed. Here are even more email ideas that we've learned from previous years.
Your emails and website don't actually need to be holiday focused. In other words, you don't need to have photos of Christmas Trees or Menorahs. Instead you just need to show photos and tell stories that remind people that the holidays are a wonderful time to talk about the future and the past.
Emotions drive purchases and if you can somehow tap into those emotions you will have successful sales.
Some specific ideas:
1. Create a relationship or longing of emotion by showing photos on your website and in your email newsletters. Go to bigstockph... VIEW FULL GOLD NUGGET
How many times have you experienced a customer looking for a diamond that said s/he first researched diamonds online? These are the people who come in asking for specific diamond characteristics without any real firsthand knowledge of diamonds.
Recently Ron Samuelson created a video that depicts the exact situation. We've included a link to his video at the bottom of this Nugget.
Unfortunately, the average consumer doesn't know any better. If a jewelry store sells diamonds, they probably have details about the 4Cs listed on their website. The customers don't learn any more than you tell them, and they naturally gravitate toward the best color, best clarity, best cut... until they see the price.
We suggest a new approach to 4Cs educational content for your website. Break each C down on a single page. Explain wh... VIEW FULL GOLD NUGGET
"...articles are easy to follow and seem to have information one can use right away." -Ann, Gallery 4, Hamden CT
"...serious kudos to you. We love your straight talk, pertinent information and plain language. I don't know how many industries have something of jWAG's caliber available, but I learn from the emails every day. Really, really nice work, and very appreciated." -Cheryl Herrick, Global Pathways Jewelry