Your online reputation is now part of your marketing. The results that people see in search help formulate the first impression that someone has of your business and whether or not they will purchase from you.
Managing your online reputation through reviews that appear on Facebook, Google Reviews, and Yelp is vital for your future business health. Savvy consumers are referring to what other people say in these online reviews and other consumer generated co... VIEW FULL GOLD NUGGET
This is my weekly website review where I search for a retail jeweler at random through Google and pick apart what they are doing online. I try to uncover the flops that are being made so I can suggest the fixes needed to improve what they are doing.
This week, I started my Google search with the phrase "jewelers Brookline, MA" and quickly found myself heading down a rabbit hole after viewing these results:
What is the real value of the content you produce? Should you be creating your own content or hiring someone to do it for you? What about content curation?
This is part 2 of my in-depth answers to those questions. I've identified 6 levels of content and list them here in order of their most valuable to least valuable:
1. Business Owner Creates Content 2. Business Owner Curates Content 3. Business Owner Socially Engages 4. Hire Content Creator or... VIEW FULL GOLD NUGGET
The internet is an interesting place. You can find a lot of random stuff online, including things you never expected. While conducting some research for mobile usability I found the 2012 Consumer Complaint Survey Report published by the Consumer Federation of America (CFA) on July 31, 2013. The focus of this report is to give consumers extra knowledge ... VIEW FULL GOLD NUGGET
Before we close out this week's discussion of online reviews, let's reference back to the study we gave you in Monday's Nugget: http://bit.ly/oVuu21
Since it accounts for 57% of your online reputation visibility we need to talk a little about Yahoo! Local and how to manage your business listing there.
Yahoo! populates their listings with a phone book database. Unless you manage your own listing, any information you find there will be limited to that found in public phone records.
Only registered Yahoo! users can write reviews or edit listings on Yahoo! Local. You will first need to create a Yahoo! account to edit your own business listing.
"...articles are easy to follow and seem to have information one can use right away." -Ann, Gallery 4, Hamden CT
"...serious kudos to you. We love your straight talk, pertinent information and plain language. I don't know how many industries have something of jWAG's caliber available, but I learn from the emails every day. Really, really nice work, and very appreciated." -Cheryl Herrick, Global Pathways Jewelry
The internet is an interesting place. You can find a lot of random stuff online, including things you never expected. While conducting some research for mobile usability I found the 
