Way back on April 10, 2017, Facebook announced that they'd be cleaning up the News Feed to deliver the right content to the right people at the right time.
Their goal was to cut back on the amount of spammy content that is published by Pages that deliberately try to game the Facebook algorithm. Their algorithm measures the popularity of a post by the number of likes, comments, and shares it gets an... VIEW FULL GOLD NUGGET
I recently came across a seminar titled "How to Promote Your Online Store In A Cost-Effective Manner" and thought it was an extremely misleading headline. Whenever business owners ask me about cost effective online advertising, they usually mean "least expensive" rather than asking me how to achieve the best ROI with their online ads.
I've also found that many business owners believe that online marketing is simple, and that anyone can do it. Preying upon this belief, there are ad a... VIEW FULL GOLD NUGGET
I have met and helped many different entrepreneurs during my time as a volunteer business coach for my local chapter of SCORE, a division of the U.S. Gov. S.B.A. While I've helped them make their businesses better, I've also learned that most entrepreneurs of all ages share several similar personality characteristics and daily practices.
Life of an entrepreneur
Most entrepreneurs start out small and quickly learn all the jobs needed to make their business run. If you're a small business owner, then you are probably the best s... VIEW FULL GOLD NUGGET
For several years and through a lot of tough competition, Facebook has managed to maintain its status as the most popular social media network, although there seems to be an evolutionary shift of people away from Facebook and on to other networks like Instagram and Snapchat. Some organizations, groups, and communities are using Facebook's Group feature to create a community messaging board, while other organizations have migrated to networks like Telegram. For the moment, Facebook is still the network to use, but Instagram is growing quick... VIEW FULL GOLD NUGGET
Because the online paid advertising playing field changes monthly, my clients constantly ask for my current recommendation for where to spend their limited marketing budget. Although there are many online advertising possibilities, I prefer that businesses use Google AdWords and Facebook Advertising because the ads can be changed frequently to highlight current offers.
Social media marketing is quite frustrating. The rules seem to change every time you think you understand the right methods of how and when to share to social media. Most internet marketers will lead you to believe that business success will come if you can get 10,000 or more fans following you on every network, when in reality it takes a bit more than just growing your social fan base.
Somehow those social media fans have to be converted into sales as shown in this diagram:
Social media is required for business--all businesses. It ties all your other advertising together: every ad you place in your local community, whether it's on TV, radio, on billboards, in all of your direct mail, for newspaper ads, or everything else you do on other social networks. Social media ties all your marketing together in such a way to support your customer life cycle.
Customer Life Cycle
There are specific steps that every customer must travel throug... VIEW FULL GOLD NUGGET
The last seven days have been quite interesting, and fulfilling for me. In addition to the photography demo booth at MJSA Expo in New York City, I also presented three seminars/training classes, one of which was at MJSA this past Monday.
An interesting topic about marketing budgets and social media organically emerged during my training sessions last week, which I then added to my MJSA seminar at the last minute, and I want to share with y... VIEW FULL GOLD NUGGET
In preparation for this weekend's MJSA and JA Expo at the Jacob Javits center in NYC, I'm jumping way, way back to my fifth Daily Golden Nugget from July 30, 2010 about photography. I've written about photography many times since then, written product reviews about the VIEW FULL GOLD NUGGET
Coincidently, this is the final Daily Golden Nugget for 2015 and it falls on a #ThrowbackThursday, giving me the perfect opportunity to check back in on my 2015 predictions from last year this time. Was I right, or very wrong? Let's find out...
Content Marketing Will Become More Important
My specific prediction was that the word "blogging" would be replaced with the phrase "content marketing" by the end of 2016... VIEW FULL GOLD NUGGET
The year 2015 is about to come to a close, but before it does, I'm venturing out on a limb to give you my forecast insights for 2016. This year, I'm referring to these as "insights" and not necessarily as "predictions" because these things are what I already see happening in a small way, and steadily growing. They are in no particular order...
Social Media Change with the Young Generation
The current teenage generation is struggling to hide from their parents online. Many of them want nothing to do with Facebook because the grown-... VIEW FULL GOLD NUGGET
I've previously estimated and explained that the customer cost of acquisition for a retail jeweler is somewhere around $75. You can calculate this number by summing up your advertising expense for a campaign and dividing that by the number of new customers you've acquired during that period.
One month ago today, I introduced the 2015 Holiday Run-Up with the premise that this year you could create several specialized marketing campaigns, or micro-campaigns, focused on singles products or groupings of products. Implementing the micro campaigns would require lots of product photography, correctly targeting your customers, writing lots of product content, sharing that product content to social media, coordinating... VIEW FULL GOLD NUGGET
This is probably the Daily Golden Nugget you've been waiting for! Over the last few weeks I've been working through several topics related to marketing for the upcoming holiday season. This is part 10 in that special Holiday Run-Up series, and it's also a #ThrowbackThursday edition.
I'm not throwing back too far in this one, only to August 2014, when I explained how to use Facebook's VIEW FULL GOLD NUGGET
This is Part 9 of my annual special Daily Golden Nugget "Holiday Run-Up" series packed with tactics to help you during November and December this year. I started this series with an overview of the marketing strategies that have worked over the last 12 months and have been expanding on each idea every day since.
This is Part 5 of a multi-day Daily Golden Nugget series packed with tactics to help you in your 2015 holiday marketing. The series started with the overview of 2015 holiday marketing strategies.
In this edition, I'll show you how to use the Facebook Audience Insights tool to build and save a target audience fo... VIEW FULL GOLD NUGGET
Another summer has come to a close and the holiday season is almost here. No matter what the financial forecasts say, I want to give you some current ideas to improve your marketing methods, and hopefully your sales, through the end of this year.
Create a Uniform Branding With Your Ads
I'd like to start with a suggestion for you to review the ads you are already planning for this season. Instead of running standalone ads this year, you can use all the potential advertising methods... VIEW FULL GOLD NUGGET
The holiday season is quickly approaching and you need to consider how you will be spending your advertising dollars. Will you hold an event promoted with post cards and phone calls? Will you have a Black Friday sale promoted in the local newspaper? What medium will you use for your weekly ads for the holiday season?
There are a lot more choices now than just newspapers, post cards, billboards, TV, and radio. VIEW FULL GOLD NUGGET
Today's Daily Golden Nugget comes from a question I received last week to explain the difference between ad targeting on Facebook and Google AdWords. In simple terms, the AdWords targeting can use a really sophisticated way to target what people are searching for. On the other hand, Facebook uses a really sophisticated way to target the demographics of the people themselves.
September has a strange place on my yearly calendar. I view it as a month that tries to maintain a death grip on the hot days of summer while also revealing the temperatures and colors of the fall. I remember how it was to dread the beginning of the school year, and now, even though I'm not a parent myself, I can appreciate how parents feel now to have their children occupied all day again.
Facebook is becoming well known for their ability to provide to the surface, very detailed demographic and the personal interest data about your customers. They've been able to give more details than the data Google has provided for several years. In light of Facebook's advancements, Google has improved their own demographic and interest data and made it available through Google Analytics and AdWords.
Before you can access to the demographic data from Google, you need t... VIEW FULL GOLD NUGGET
Jennifer Shaheen, President of Technology Therapy Group was among those speakers chosen to present at the 2015 JCK Las Vegas show. Jennifer and I are industry colleagues and we share 99% of the same point of view about the internet and how retail jewelers should be using it for their marketing.
After last week's Nuggets about marketing funnels and determining a funnel cost, I received an email from a reader wanting to know my current recommendations for a marketing funnel.
Here are my recommendations for monthly online marketing, in this o... VIEW FULL GOLD NUGGET
In yesterday's Daily Golden Nugget, I explained how to analyze the cost of your marketing funnel. Today, I'll follow up with some specific funnel ideas to help you formulate your own plan.
Understanding Previous Marketing
Here's a tricky question to think about... Do you measure ad success by the number of people it brought... VIEW FULL GOLD NUGGET
I've been online since 1988 and I began programming websites professionally in 1994. With 36 years experience online, you certainly can say I'm one of the internet "old timers." In the mid 1990s, we had no idea how the internet would transform the world. Indeed, just watch any sci-fi movie from the early 90s and you'll see how their portrayals of the future completely lack the everyday technology we take for granted today.
I'll be the first to admit the website content creation difficultly level is pretty high. Content includes infographics, photos, podcasts, PDFs, videos, testimonials, and, of course, the written word. It takes hours to prepare each of those types of content but the return on that time investment come in the form of several years of attracting customers throu... VIEW FULL GOLD NUGGET
As the final hours of 2014 tick on by, I would like to share some of my predictions for 2015.
1. Content Marketing Will Become More Important for Jewelers
In order to understand why this will be important, you first need to understand what Content Marketing is. "Content" is anything that you publish online with the intention of influencing a customer's buying decisions. Written content is usually absorbed into Google and Bing and returned in search results, while all other content (photos, graphics, videos) are shared socially.
As the internet and online shopping have become more popular over the last few years, today, the first Monday after Thanksgiving and Black Friday, has earned the designation as Cyber Monday. This is the day when many e-commerce websites have 24 hour sales to lure shoppers to spend their money online instead of shopping in local stores.
Every year comScore.com reports the sales figures for different shopping days through the holiday season. Although the calendar date of Cyber Monday changes ever... VIEW FULL GOLD NUGGET
It's the Thanksgiving Holiday in the United States. For many years, this day marked the official point on the calendar as the start of the holiday season in the US. Not too long ago, you wouldn't see a single Christmas Tree or holiday decorations in a store until the Friday morning after Thanksgiving. The Macy's Thanksgiving Day parade would march down the streets of New York and not a word about Christmas was mentioned until Santa Claus went by on that last float, giving us the go-ahea... VIEW FULL GOLD NUGGET
Have you ever even really thought about that question?
If your business is 100% e-commerce, then it would be easy to run a few reports in Google Analytics and figure out which Acquisition/Channel brings the most visitors. You could also use the Conversions/Attribution to see when people first discovered you and what eventually turned them into buyers.
Throughout all of last week, I've been laying the groundwork for a complete holiday 2014 marketing plan that you can use to promote a chosen suite of items.
In this edition of the Daily Golden Nugget, I'm reviewing another section of the seminar I presented on July 27, 2014 at the JA NY show. This segment is about paying for traffic on Facebook; should you be doing that?
Paying for online advertising always has a right way and a wrong way. Typically the wrong way is seriously wrong and it's a complete waste of money. Most businesses, not just retail jewelers, are advertising on Facebook wrong.
A few years ago, Google AdWords created a feature called Remarketing that allows you to secretly tag a website visitor so you can target them with a specific ad in the future. The premise behind the marketing method is that a customer will likely return to your website if they see an ad that reminds them to.
When designed correctly, those ads would understand what you looked at on the website then show you a corresponding ad on Google search or other content websites. When using this type of marketing, you'll find that... VIEW FULL GOLD NUGGET
Something's been happening over at Facebook since December 2013 that affects how the overall methods of how customers see your social posts...
If you carefully examine your own Facebook Insights, you should see what many of my own customers are seeing. Generally speaking, there's a massive decline in the number of your Fans that see the social posts your business is publishing.
Although Facebook doesn't provide statistics on personal accounts, you might have also noticed that while your business s... VIEW FULL GOLD NUGGET
Facebook recently announced that they will try to revolutionize online search by letting you find recommendations from your friends. The entire concept is still in the early phases and the usefulness is not quite clear. They call it the "Social Graph Search."
In the past they've tried to work their way into other technologies, like location based services and photo sharing, with mixed results. In some cases they had to force their new features on users when they were not adopted quickly.
Getting started with any new advertising method always carries a little bit of trepidations. Your advertising budget could be exhausted easily if you made the wrong choice. Common questions that might cross your mind might be: Will it work? Will it not work? Will I reach my target audience? Will the audience I reach spend any money?
With offline advertising you have to rely on demographics and circulation statistics for each medium. With online advertising you can't rely on previously know statistics because it's all up to you to figu... VIEW FULL GOLD NUGGET
Regardless of whether your sales were up or down for the 2012 holiday season, you should still evaluate what part of your marketing plan worked and what failed.
To help you with your evaluation, I'm going to review how you can measure the reality of your social marketing efforts from Facebook.
I'm going to explain a few Google searches below. For your own best test results with these searches you should use the Google Chrome web browser in "incognito" mode. If ... VIEW FULL GOLD NUGGET
To say that our heads are swimming in Facebook data, research, other people's opinions, and total nonsense would be an understatement!
As we announced yesterday we've been conducting our own private research study into Facebook. Our goal is to discover what would get people off Facebook and onto your website or into your jewelry store.
This has not been easy. Why? Simply because no one is talking about this topic at all, yet all of you seem to be asking us for this information.
To be honest, typically you guys in the jewelry industry are a little more grounded, and slower to adopt new technology. While many other industries and brand ran headlong into the wide open green fields of Facebook marketing, most jewelers held back wondering what was on the other side of that wide field. Many of those early adopters foun... VIEW FULL GOLD NUGGET
There's a lot of hype when it comes to Google AdWords and Facebook Ads. Many leading internet marketers will say Facebook is the far superior system.
The truth is we just don't know yet. The Facebook advertising system is still young. If you sign up for ads on there today you will see a lot of features that indicate "beta" and even a few disclaimers that say things like "this data may be inaccurate."
Google has years of experience with advertising and it's their primary income, so they have to get it right. Facebook approached the advertising concept completely differently than Google, and they made it much easier.
But with ease comes sacrifice. Facebook's ad system also only allows you to target people that are related or not related to your specific fan pages.
"...articles are easy to follow and seem to have information one can use right away." -Ann, Gallery 4, Hamden CT
"...serious kudos to you. We love your straight talk, pertinent information and plain language. I don't know how many industries have something of jWAG's caliber available, but I learn from the emails every day. Really, really nice work, and very appreciated." -Cheryl Herrick, Global Pathways Jewelry