As I poke around Google+ I see hints of future features that will eventually merge the online digital world together. So many obvious features relate to white collar jobs. However, there is nothing yet for retail businesses specifically, like useful tools that retail jewelers can use to talk to jewelry customers.

Yesterday, one of the Google+ engineers requested feedback on how the videoconferencing Hangout could be used for business. Within (literally) minutes there were 303 responses! However, not a single one related to retail businesses.

As of today, I will predict your vendors using the video Hangouts to talk to you; but I still don't see a good use for video conversation between you and your customers. If the video quality were better I could argue the idea of showing jewelry, but honestly the video quality sucks ...
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Google Plus continues to dominate tech news on many websites as Google publishes new tweaks of the service every day. I've been reading and testing to figure out how and why you, as a retail jewelry store owner, should get involved in Google+.

I suppose I should tell you about the video chat feature called a Hangout. Google gave us a brand new way to video conference between people. This feature allows you to video conference up to 9 friends to communicate directly through your webcam.

In a Hangout, you can all see each other in small thumbnail videos while the person talking is presented in a larger video window. The Hangout also has a chat, and a way to watch YouTube videos together.

It's quite fascinating and I know I'll find it useful when I want to hold a conference with my team when I'm traveling, but at the...
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